Connecting OneDrive to Chat

OneDrive integration availability depends on your account and the features enabled for your environment. If it is unavailable, you can still upload a permitted local copy.

Connect your account

1. Open Chat and choose Connect OneDrive on the start screen or in Add to chat, when offered.
2. Read the connection card, then choose Connect.
3. In the Microsoft sign-in window, check the account and permissions before approving access.
4. Return to Chat and wait for the connection confirmation. Use Check again if you have finished signing in but the card has not updated.
5. If the interface offers Replace connection, check which Microsoft account it will replace before confirming.

Attach files

Open OneDrive in the attachment flow, browse or search for the files you need, and choose Add files. Wait for the confirmation before asking a question about them. Check the answer against the source file, just as you would with a local attachment.

A file marked Too large or Unsupported type needs a supported version. Do not assume that connecting an account attaches every file to your conversation.

Connection problems

Allow the sign-in popup if your browser blocks it. Use Reconnect when the connection has expired. If your plan does not include the feature, review the offered plan information. If the integration itself is unavailable, repeated sign-in attempts will not enable it; use local upload or contact support.