Permanently deleting your account

Account deletion is broader than deleting a conversation. It can remove access to saved work and does not replace the separate process for managing a subscription billed through a mobile store.

Before requesting deletion

1. Export documents and records you need to keep.
2. Cancel subscription renewal through Apple for an iOS purchase, Google Play for an Android purchase, or GreenPT for a web purchase.
3. Arrange organisation ownership or billing responsibilities if other people depend on the account.
4. Use the account-deletion action if offered, or contact support from your registered address to request deletion.

What is removed?

The Privacy Policy explains retention and data-subject requests. Some records may need to be retained for legal or billing purposes. Ask for confirmation of the scope and completion of your request rather than assuming every record disappears immediately.

Delete all my chats in Apps removes chat history; it is not an account-deletion button. Never provide a password or recovery code with a deletion request.