Skip to content

Subscriptions, billing and account

Team billing

Manage organisation subscriptions in the correct organisation and separate team charges from personal or mobile-store purchases.

By GreenPT · 1 min read · English

Organisation billing belongs to the organisation account and its authorised administrators. Confirm which organisation you are managing before changing a plan or downloading an invoice.

Check organisation billing

  1. Open Manage account.
  2. Select the organisation you are responsible for.
  3. Open its billing or subscription area.
  4. Review the billing identity, subscription, charges and any pending changes.
  5. Use the controls available to your role, or ask an administrator to make the change.

Avoid mixing accounts

A personal subscription, an organisation subscription and a mobile-store purchase are different billing contexts. Adding a team member does not by itself explain every resulting charge; read the plan or order terms.

For consolidated invoices, purchase orders, procurement questions or a custom agreement, contact GreenPT. Check team workspace access separately from billing responsibility.

Need more help? Contact support or check service status.

Support

Can't find what you're looking for?

Tell us what you were trying to do and what happened. We’ll help you find the next step.