Subscriptions, billing and account
Team billing
Manage organisation subscriptions in the correct organisation and separate team charges from personal or mobile-store purchases.
Organisation billing belongs to the organisation account and its authorised administrators. Confirm which organisation you are managing before changing a plan or downloading an invoice.
Check organisation billing
- Open Manage account.
- Select the organisation you are responsible for.
- Open its billing or subscription area.
- Review the billing identity, subscription, charges and any pending changes.
- Use the controls available to your role, or ask an administrator to make the change.
Avoid mixing accounts
A personal subscription, an organisation subscription and a mobile-store purchase are different billing contexts. Adding a team member does not by itself explain every resulting charge; read the plan or order terms.
For consolidated invoices, purchase orders, procurement questions or a custom agreement, contact GreenPT. Check team workspace access separately from billing responsibility.
Need more help? Contact support or check service status.